Privacy Policy

1. Introduction

AI Flip Room ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you consent to the practices described here.

2. Information We Collect

Account information.When you sign up, we collect your email address and (if you choose Google sign-in) your name and profile picture from Google. Authentication is handled by Clerk — we never see or store your password.

Payment information. Subscription payments are processed by Stripe. We receive a customer ID and subscription status from Stripe; we do not store credit card numbers, CVV codes, or other full payment details on our servers.

Uploaded images. Photos you upload to generate an AI redesign are temporarily processed on our servers and by our AI providers (Replicate, fal.ai and Anthropic). They are deleted within 24 hours. AI Flip Room does not use your photos to train AI models.

Usage data.We collect anonymous, aggregated usage data such as page views, generation counts, plan tier, and rough device type. This data is used to operate and improve the Service. See "Cookies and tracking" below for details.

3. How We Use Your Information

• Operate the Service and produce your AI generations
• Process subscription payments and renewals
• Send transactional email (sign-in codes, payment receipts, account notices)
• Provide customer support when you contact us
• Detect, prevent, and respond to abuse or violations of the Terms of Service
• Improve the Service through anonymous analytics

4. Image Data — Specifics

We treat your uploaded room photos with extra care because they may show your home or client property:

• When you upload a photo it is sent to Anthropic to detect the room type; when you click Generate it is sent to Replicate or fal.ai to produce your redesign
• Photos are deleted from our servers and from the inference cache within 24 hours
• AI Flip Room does not use your photos to train AI models.Our AI providers process your photos under their own terms (linked below) — Replicate and Anthropic do not train on API inputs; fal.ai may use anonymized, aggregated data to improve its services
• We do not sell, share, or license your photos to third parties for marketing or dataset purposes

5. Third-Party Services

The Service relies on the following sub-processors. Each operates under its own privacy policy:

• Clerk— authentication and account management (email, optional Google login)
• Stripe— payment processing (subscription billing, no card data stored on our servers)
• Replicate— AI inference (image generation)
• fal.ai— AI inference (image generation on the Agency tier)
• Anthropic— AI inference (automatic room-type detection when you upload a photo)
• Vercel— hosting, edge delivery, and privacy-friendly Web Analytics (no cookies, anonymous, no cross-site tracking)
• Namecheap Private Email— the inbox behind support@aifliproom.com

6. Cookies & Tracking

We use minimum necessary cookies and local storage:

• Authentication cookies set by Clerk to keep you signed in
• LocalStorage for UI preferences such as the last selected style
• Vercel Web Analytics— cookieless and anonymous; no personal identifiers, no cross-site tracking, no advertising profiles

We do not use Google Analytics, Facebook Pixel, or any advertising/retargeting trackers.

7. Data Retention

• Uploaded room photos: deleted within 24 hours
• Generated images: retained as part of your generation history per plan limits
• Account data (email, plan, usage counters): retained while your account is active
• Billing records (Stripe): retained as required by law (typically 7 years)
• Server logs: retained up to 30 days for security and abuse prevention

8. Your Rights

Regardless of where you live, you can:

• Access— request a copy of the personal data we hold about you
• Correct— ask us to update inaccurate information
• Delete— close your account and have associated data deleted (some data may be retained as required by law — see Section 7)
• Export— request your data in a portable format
• Object— opt out of any non-essential processing

To exercise any of these rights, email support@aifliproom.com. We will respond within 30 days.

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Transfers

AI Flip Room is operated from infrastructure provided by Vercel, Replicate, fal.ai, Anthropic, Clerk, and Stripe, primarily based in the United States. By using the Service, you understand that your information may be transferred to and processed in countries that may have different data-protection laws than your country of residence.

11. Data Security

We use industry-standard security measures, including TLS encryption for all data in transit, encrypted storage at rest with our infrastructure providers, and limited internal access on a need-to-know basis. No system is 100% secure; we cannot guarantee absolute security but commit to notifying affected users promptly in the event of a data breach.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. For material changes we will give reasonable advance notice via email or an in-app notice before the change takes effect.

13. Contact

Questions about this policy or about your data? Email support@aifliproom.com.